Privacy Policy

This policy describes how SENFEIHUO handles information when you use senfeihuo.com, contact us, create an account, or place an order.

Information we handle

Depending on how you use the website, we may receive your name, email, telephone number, delivery and billing addresses, order details, account information, and messages you send to customer support. The website also processes technical information such as IP address, browser details, and essential cookies for security, account login, and shopping-cart functionality.

How information is used

We use relevant information to respond to questions, process and deliver orders, manage returns and warranty requests, prevent fraud, maintain the website, and meet applicable record-keeping obligations. Creating an account is optional where guest checkout is available.

Service providers and payments

Information needed to provide a service may be shared with website hosting, security, delivery, and payment providers. The payment method and provider available for an order are presented at checkout. Payment-card processing is handled by the selected payment provider; do not send full card details to us by email or telephone. We do not sell customer contact information.

Cookies

WordPress and WooCommerce use essential cookies for functions such as login, session continuity, and the shopping cart. Your browser can remove or block cookies, although some website functions may then be unavailable.

Retention and requests

We retain relevant information for as long as needed to fulfil orders, provide support, and satisfy applicable legal record-keeping obligations. You may contact us to request access, correction, or deletion of your information, subject to those obligations and appropriate identity verification.

Security and updates

The website uses HTTPS and access controls. No online service can guarantee absolute security. We may update this policy when our actual practices change; the updated policy will be posted here. Contact us with privacy questions using the details below.

Contact SENFEIHUO

Email: [email protected]
Phone: +1 (234) 340-9482